KAIS SEHNAWI

Administrative Assistant

Profile summary

Dedicated and detail-oriented professional with experience in administrative support, financial management, and customer service. Skilled in handling front desk operations, cash management, and accounting tasks, ensuring efficiency and accuracy in all financial transactions. Adept at providing excellent patient and customer service in a dental setting, managing appointments, and coordinating office operations. Strong organizational and problem-solving abilities with a commitment to maintaining a smooth workflow and a positive client experience. Seeking to leverage my expertise in administration and finance in a dynamic and growth-oriented environment.

Key skills

Skills
Administrative & Customer ServiceFinancial Management & AccountingHuman Resources Skillscommunicationconflict resolutionrelationship buildingHR tools and technologiesanalytical skillsProject ManagementData Analysis & Visualization (using tools like Excel, Tableau)Digital Marketing & Social Media ManagementCRM Software Proficiency (e.g., Salesforce, HubSpot)Automation & Workflow Optimization (e.g., Zapier, IFTTT)

Professional experience

Administrative AssistantMar 2024 - Present
VIDAL DENTAL CENTER _ AL BUSTAN GROUP | United Arab Emirates

o Coordinated and submitted insurance approval requests for patient services, ensuring all necessary documentation was accurate and submitted on time. o Proficient in using Unicare and Soft Clinic software for patient registration, management, billing, accounting, reporting, and analytics, ensuring efficient clinic operations and accurate data handling. o Managed supplier relationships, negotiated terms, and ensured accurate recording of invoices for timely processing and reliable financial reporting. o Oversaw employee attendance and maintained accurate records to support HR reporting and compliance. o Scheduled shifts and coordinated staff rosters to ensure full operational coverage. o Managed the payroll process, ensuring timely and accurate salary disbursement in accordance with company policies and legal requirements. o Handled employee relations, addressed workplace conflicts, and promoted a positive and productive work environment.

AccountantDec 2021 - Jan 2024
La Mirada | Syria

o Assisted in the preparation of financial statements and budgets. Managed full cycle accounting processes for a portfolio of clients, ensuring accuracy and timeliness of financial reporting. o Developed and maintained effective accounting policies and procedures. Managed accounts payable and accounts receivable processes.

CashierFeb 2020 - Dec 2021
La Mirada | Syria

o Processed accurate and efficient cash and credit transactions. o Accurately balanced cash drawers and reconciled discrepancies. o Accomplished daily administrative tasks such as entering data and reconciling reports.

Education

Diploma, Business Administration and MarketingDec 2021 - May 2022
DAMASCUS UNIVERSITY, INSTITUTE OF BUSINESS ADMINISTRATION AND MARKETING